Our search for legitimate Forex brokers never ends. Each day some companies gain our attention and today, that would be Nostra Capital. A broker that was founded a long time ago. Needless to say, our expectations are much higher this time, since it’s obvious there is a reason why people trust it all those years.
At the first glance, this broker seems like a good one. The website is excellent, it’s responsive and everything works without interruptions. Also, it is optimised for both mobile phones and computers so traders can access it no matter the device. There are over 200 trading assets (Stocks, Indices, Crypto, Commodities, Currencies) which is a great selection that gives you the freedom to choose what you want to trade, so we cannot complain. But we all know that first impressions can be wrong, and we cannot judge someone based on that. So, it’s time to go through every part of the service to see if our opinion will remain the same or it will change completely.
As we already realised, Nostra Capital offers some good deals. But there is one catch — if we don’t have good trading conditions, everything is useless. So, let’s see what you can choose if you decide to open an account at Nostra Capital.
There are four different options, so each person can choose according to their preferences or even better, according to experience since minimum deposit requirements are different for each account. For beginners, there is a Basic account with the smallest deposit requirement. You can add to your account 250 EUR and start trading. In return, you will get leverage up to 1:100 and all tradable assets. The next account would be Silver and this time you have to deposit 10,000 EUR. Of course, conditions are better and this time you will have leverage up to 1:200, trade room analysis and many other things.
If you already have certain experience and the Silver account doesn’t satisfy your trading needs, there is a Gold account that has a deposit requirement of 25,000 EUR. Here, you will have platinum spreads, a fast withdrawal process, special venture promotions and better leverage (up to 1:300).
Now, we have a Platinum account and of course, all those things we mentioned previously are included, but they are upgraded. Spreads are VIP, priority withdrawal process, leverage up to 1:400, you will have financial planning and there is access to lucrative VIP events.
As the last option, there is a VIP account but this one is invitation only. What does it mean? Well, in this case, you need to have an account at Nostra Capital and after a while, you can discuss with your account manager to upgrade it. If you do that, you will be able to enjoy every single benefit that Nostra Capital has to offer. For example, immediate withdrawals, exclusive leverage, senior account manager and many more things. This is an excellent opportunity and potentially our personal favourite.
Nosta Capital clearly understands the importance of good education and that’s why they provide eBooks, video lessons and other educational material. As a client, you will get a personalised knowledge base and even if you do not register, you can still read all those eBooks offered on the website. So, this is a big plus for this broker.
To trade at Nostra Capital, you don’t have to install any software or app. Internet connection is the only thing you need to have since the platform is web-based. We are talking about an optimised platform that is very simple. You can use it on every device and as soon as you visit it, you will see how organised it is.
There are three sections and each one of them contains some important trading features. For example, on the left side of the screen, you will find all you need for account management (you can switch between positions, closed positions, deposits, funds). The middle part is reserved for the assets and you can arrange them as you wish. This broker offers Forex, Commodities, Crypto, Stocks and Indices and if you have some doubts about them, visit the Asset Index page and read the most important things about every company (for example Lufthansa, Hugo Boss, BMW).
The overall impression that we have is great. Clients have every necessary tool but the designers managed to keep it simple. They didn’t put too many distracting details and that’s the most important thing of all. As an addition, everyone can manage this platform, no matter the experience. You don’t even have to be a registered user to try it, it is available to every person who visits their website and that’s not something you will find everywhere.
Customer support is oftentimes omitted. To us, it’s equally important as other parts of the service and we could never give a good rate to a broker who doesn’t provide full support to its clients.
At Nostra Capital, you will have four different methods and you can choose the one you prefer. The first option is to dial one of their phone lines and talk to the customer representative (working hours, in this case, are Monday to Friday 08:00 – 12:00 GMT).
Another option is email and you can send it to the compliance department if you have any questions. This is one of the most used methods but if your question is not that long, you can use an online form. It works the same way as the email, you just don’t have to leave the website. Add your message and choose the department (Customer Support, Trading Platform Assistance, General Feedback and Compliance). As soon as someone sees it, you will receive a reply in your inbox.
Lastly, there is a Live Chat and the working hours are Monday to Friday 06:00-13:00 GMT. If you use this method, they will reply in the same minute and you will receive the fastest possible answer.
We tested the Live Chat option and the customer support representative was nothing but polite and helpful. So, the overall experience was more than positive. An answer came within a few minutes and it was full of necessary details and the best thing of all. That said, if you are having some doubts don’t hesitate to contact customer representatives. They will certainly help you.
For deposits and withdrawals, you can use credit card payment, a bank transfer, or a virtual currency transfer. The choice is on you and the only requirement is to make withdrawals with the same method you used for the deposit, that’s it.
When it comes to transaction speed, deposits are instant and as soon as you choose the desired method, money will be on your trading account. Of course, withdrawals do take a bit more time and that depends on the account you chose, but it won’t be longer than ten business days, which is great.
We do have one piece of advice — prepare all documents for Identity Verification in advance. This is a mandatory step and you cannot avoid it. But you can do your best to make it faster, so instead of waiting until the last minute, collect everything that is required and send them as soon as you make a withdrawal request.
To summarize this Nostra Capital review, we can say it fulfilled all our expectations. This broker treats its clients with respect and the best thing of all, it puts security in the first place. So, if you ask us, the answer is yes, you should open an account at Nostra Capital.