RichmondSuper is one of the most prominent trading companies that we have encountered so far on the market, and that is not easy. Considering that there are so many options on the market today, this is good news for the clients. They can choose the perfect and the most suitable trading company depending on their wishes and desires regarding their portfolio and trading success. Are you an avid CFDs trader, or is Forex more your style? Either way, you can find what you’re looking for in the rich trading landscape.
Unfortunately, this brings out a dark side of the trading market that affects the entire image when it comes to trading as a financial activity. Namely, there are a lot of companies out there that tend to abuse this fact and the inclusivity of the trading industry. As a result, they use loopholes and shortcuts at the cost of your loss and failure on the market to enrich their own suspicious agenda. The most important thing here that serves in your favour is the regulation. The regulatory and licensing information are two things that you advise to check before deciding to commit to a trading company of your dreams. Depending on the regulatory authority that is in charge of a certain brand and its reputation, you can easily conclude if a company is worthy of your time, or if you should steer clear of it.
That is one of the many reasons we decided to create this RichmondSuper review – so you can see firsthand how a company should behave and look like, and how it should contribute only to your success as an independent trader.
The variety of account types is one of the first things that we decided to check out when embarking on a journey of writing this review. Namely, the different account packages available on a trading platform show that a company is dedicated to nourishing your differences, and making you thrive based on them.
For example, if you are a beginner trader and not sure where to begin, the basic account type is the perfect fit for you. With it, you can have access to so many educational tools that can assist you on your journey while you learn your way around. It also gives you access to the full set of tradeable assets, so you can find the one that is most suitable for you.
The only thing that you should be concerned about here is the process of creating your account. You can register for it in a few simple clicks and provide relevant information about yourself that will verify your identity. After that, you will need to click on the verification link that will be sent to your inbox and be good to go for your trading journey. Each time you decide to visit the trading platform next, you will only need to log in by entering your email address and password. We suggest a strong and complicated one, as an additional level of safety!
The educational section of a trading company is one of the most important features that you should learn about. After the trading platform, it is likely that you will spend the majority of your time here, so what does an educational section has to have?
The main thing about it is the fact that it is regularly updated, which is key. Since, after all, there are so many things that are emerging on the market every single day, you should keep yourself informed about them. Next, we should also mention the importance of keeping in touch with the latest news and updates from the financial world. Simply, there are so many things that are going on when it comes to politics, economy and other areas of life that can significantly affect your trading. So, it is imperative to include this knowledge into your trading strategy.
One of the most important sections that you will find here definitely the Frequently Asked Questions, and for a good reason. This section includes the most asked questions and queries made by the clients who were once like you – eager to begin their trading journey as soon as possible. So, this section is quite useful, especially if you wish to skip the hassle of contacting customer support.
Then, the Glossary is a handy way to keep up with all the latest terms and the trading lingo that is used on the market every day. Lastly, we should also mention the Asset Index, which contains detailed information about each asset and its trading hours, as well as other necessary information about the asset of your choice. Also, you should definitely check out the latest e-books that are available on the platform. They give you insights into a variety of topics when it comes to trading, from the basics to the detailed analysis of many subjects.
Finally, let’s talk about the trading platform for a bit. This is one of the most-visited parts of every trading website, so it has to be able to satisfy different needs and goals of individual clients. Luckily, the RichmondSuper trading platform is able to do so without a hitch. The platform is designed to fit the latest standards of the industry. It loads perfectly and is adjustable to all operating systems and devices, so you can use it wherever you are. Also, it is designed simple but quite efficiently, without any unnecessary clutter or flashy ads promising you this or that benefit or a bonus. With RichmondSuper, everything is out in the open.
The platform has two modes – MT4 and MT5, so whichever one you choose, you will be able to enjoy the latest benefits that this advanced platform type has to offer. When you visit this section, you will see the list of all available trading assets divided into parts such as stocks, Forex, commodities, cryptocurrencies etc. When you click on each one individually, you will be able to watch its market performance live, as well as check out how it went for that asset in the previous months and weeks. This way, you can make the best out of trading signals and other tools that will help you make a suitable trading strategy.
The customer support team at RichmondSuper is one of the most friendly and efficient ones we have seen in a while. There is quite a lot of ways to contact their agents, whichever suits you the most. For example, if you are a bit impatient and need assistance right away, the live chat option might be the best one for you. Here, you can get in touch with an agent who is available in just a few seconds, regardless of the time of day, since they are available 24/7. Then, you can also use the email option or fill out the form on their website. These two options are quite similar and take about 2 days to be responded which is really helpful.
Then, you can use the telephone number option as well, if you prefer to speak with the agents directly. Either way, you will be met with a group of people who are knowledgeable, friendly and patient, which is why we applaud them.
Lastly, let’s not forget about one of the most important subjects in the world of trading, and that is the funding process of your account. The deposit and withdrawal methods have quite a good selection of payment options, which is great news. The most traditional out of the bunch is the bank wire transfer, which takes about 2 business days to be processed. Then, you can also use your credit or debit card, and the processing speed here depends on the policy of your bank, so you should check about that with their representatives. Also, there is a whole bunch of e-wallets that you can use as well, from Skrill and Neteller to Bitcoin. These banking options are able to process your request for a deposit or a withdrawal instantly, which is quite admirable.
The majority of the time that RichmondSuper takes to process these requests is actually used to double and even triple check your information, so you and your funds are safe at all times. One of the most important additions to this goal is the KYC policy. This policy implies that you need to provide an additional document that would prove your identity to the RichmondSuper team, so they can ensure your safety whenever you wish to make a withdrawal. This could be any type of documentation that contains proof of your name, residence and other information about your identity. Either way, this is quite an important additional level of security, and it is great news that the RichmondSuper team to add this feature to their verification process.